As we are unfortunately learning, scammers are crafty and always on the prowl for new methods to trap their intended prey. Fortunately for all of the Amazon fans out there, Amazon makes every attempt to keep their customers apprised of and safe from the latest and greatest hacker trickery.
Some of the most recent scams involving Amazon customers include a scam targeting Amazon Prime members, which uses an email, text or phone call to attempt to convince the recipient that there is an issue with their membership and to rectify it, they need to provide their payment information. THEY NEED NOT!
Amazon already has your payment information and will never contact you by phone. If you receive an email like this, you can simply check your account on the Amazon website.
Additionally, scammers may try to lure you to click on a fraudulent link or provide your password with an account suspension falsehood. DON’T FALL FOR IT!
Here are some tips from Amazon to help keep you safe and your sensitive information safe:
- When in need of support, always go through direct channels for Amazon – the actual Amazon website or mobile app only.
- Beware of any missive prompting you to act immediately. Creating a false sense of urgency is another tactic used by scammers.
- Never provide your payment or personal information to anyone asking for it.
- Check that any emails from Amazon are legitimate by making certain it actually comes from “amazon.com”.
- If you think you have been targeted by a scammer posing as Amazon, you can report it to amazon.com/reportascam.